Frequently Asked Questions

Managed Workplace
What is Managed Workplace and how does it help my company?

Managed Workplace is a system to remotely monitor your entire network in a proactive manner. Advanced Micro is constantly observing your network and can respond real-time as problems occur, often avoiding crucial downtime, thus minimizing damage to your system and the potential loss of data. Act now to take advantage of our FREE one-month TRIAL OFFER.

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Staff Augmentation
How does Staff Augmentation benefit my company?

If there are pending projects that require specific expertise or extra personnel to complete the project in a timely fashion thus ensuring that ongoing operations are not adversely affected, Advanced Micro can provide the right team of engineers with the specific knowledge to match your needs. And when the project is done, your cost outlays are over.

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Migration Issues
What Migration Issues should I be aware of?

Is your server OS current? Is your e-mail OS current? Does your staff have the time to implement a migration without adversely impacting daily operations? Are you prepared to deal with the consequences if something goes wrong? Advanced Micro can alleviate all of your concerns and smoothly transition your system to current standards.

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Remote Computing
How does Remote Computing work?

Remote Computing allows you to connect to your office network from anywhere. Advanced Micro can implement an access solution that includes a full layer of security.

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Domestic Help Desk
Is Domestic Help Desk an on-site or off-site service and how does it work?

Advanced Micro can set up a fully functioning Help Desk Center that is locally based (housed at your location or ours), that utilizes the most up-to-date technology. Our personnel are trained to answer anything from “I forgot my password” to “How do I set up my VPN from a hotel room” and anything in between.This alleviates the pain traditionally associated with company maintained Help Desk environments including high turnover rates, cost of training new personnel, and the high cost of providing benefits. Most importantly we can alleviate the headache of keeping up with the burgeoning growth in information, knowledge and technology.

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